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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your lamp within 30 days of delivery in its original packaging.
1
Initiate Request
Email our support team with your order number to receive a Return Merchandise Authorization (RMA).
2
Pack Securely
Place the lamp back in its original styrofoam molding and box to prevent breakage during transit.
3
Label and Ship
Affix the provided return shipping label to the outside of the box and drop it off at any authorized carrier location.
4
Inspection & Refund
Once received and inspected, your refund will be processed to your original payment method within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing